Sri Lanka Telecom (SLT) turned to Just In Time Technologies for expert integration services to achieve a truly comprehensive billing solution. JIT leveraged Convergys’ (now Concentrix) Mediation Manager, a powerful platform that intelligently gathers and correlates data from various networks and service nodes.
By seamlessly integrating the Mediation Manager with SLT’s existing Customer Care and Billing Solution and Operational Support Systems (OSS), JIT enabled a unified and efficient billing process. JIT continues to play a critical role in this ongoing success story, providing essential Level 1 and Level 2 support and maintenance, ensuring the smooth operation of SLT’s integrated billing infrastructure.